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24/7 Industry Leading Technical & Service Support As Standard

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POSTED: 01 Jun 2020

24/7 Industry Leading Technical & Service Support As Standard

PFW_Review_MARC_Thailand

With over 50 years of experience, Preformed Windings manufacture high-quality high voltage coils and armature coils for traction motors, high voltage motors, and generators. Our manufacturing facilities in the UK (Rotherham) and the USA (Pell City) allow us to supply quality coils within industry-leading lead times.

We were approached by a customer based in Thailand who required a full set of Resin Rich coils to suit their 11.4 kV 20 MW Generator. Despite Preformed Windings experiencing its busiest month to date, the team made sure to provide the client with a realistic lead time and their top-shelf customer service. The team worked with the client and provided them with continuous updates throughout the manufacturing process to ensure that their needs and required delivery date were met.

Preformed Windings are not only manufacturers of high-quality coils but are providers of a quality coil support service. In order to circumnavigate
potential issues caused by time differences and to ensure our customers have proper support Preformed Windings offer 24/7 technical and service support before, during, and after the installation of our coils.

Preformed Windings were so confident in the quality of their coils that they were able to provide an extended warranty period of 3 years meeting the requirement of the customer.

On receiving the coils and our 24/7 technical & service support, prior to & during installation, the customer was extremely happy with the service experienced and the quality of their coils.

MAC Thailand Feedback

If you would like to explore how Preformed Windings could support your coil requirements please do not hesitate to contact us using the contact information below.

UK Tel: +44 (0) 114 248 4391

USA Tel:  +1 (205) 578 0048

Email: coilshop@preformedwindings.com

Contact Page:  Contact Us

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